Returns & Exchanges

Due to the perishable nature of our food products, we cannot accept physical returns; however, if your order arrives damaged or incorrect, we are committed to making it right. Please contact our support team within 48 hours of delivery to initiate a refund or replacement request.

Return Process

• 1.
  Document the Issue

  Take clear photos of the product, the packaging, and the shipping label to help us understand what went wrong.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and the photos you collected.

• 3.
  Quality Review

  Our kitchen team will review your claim within 24 hours to ensure we address any potential safety or quality lapses.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.